Effective Communication is essential and applies to all facets of life. Frustration is a common pattern that can be avoided by having appropriate systems in place. Being able to fulfil expectations is critical, saying one thing and doing another especially in the Cleaning industry is a common occurrence. To personalise your responsibilities with a written detailed checklist surely can be a great way to avoid the shortfall and lack of Professionalism. Keeping updated reporting systems that are regularly revised and maintained definitely will enhance greater outcomes. By also establishing consistency as a part of the process, by having regular follow ups and inspections. To help you consider your status ask yourself these questions. How clear should you be? Is it measurable? Is it manageable? Communicate upfront how you will instil these principles to ensure you are maximising your next Cleaning Service!