Customer Feedback Form

Thank you for choosing Copec Commercial Cleaning services.

Please tell us how we did! Your feedback is very important to us as it ensures we are providing a positive customer service experience and gives us an opportunity to provide you a better service. Kindly take time to answer this brief survey.

1. Please provide the following information:

2. How satisfied are you with commercial cleaning services you availed from us? Please answer using the rating scale below.

Extremely SatisfiedVery SatisfiedAverageUnsatisfied

3. How do you rate us in the following areas?

ExcellentVery GoodGoodAverage
Punctuality of staff
Friendliness of staff
Professionalism of staff
Services carried out

4. Do you acknowledge that you are receiving good value with Copec?

Very GoodAveragePoor

5. To help us improve the service and be able to provide you the total solution, what could be an area Copec can improve on?

6. Based on your customer experience, how likely are you to recommend Copec to others that might be in need of Professional Commercial Cleaning services?

Extremely LikelyVery LikelyModerately LikelyNot Likely
Please choose one:

7. Do you have any other comments, questions, or concerns?