While it can be hard to keep the clinic clean and always presentable, it’s actually quite possible. It doesn’t need to be mind boggling everytime your janitorial staff needs to pick up a mop and start cleaning. There’s an effective trick as to how you can make sure that your clinic or medical office clean for your patients. Training your staff to stick through it makes cleaning easier for them and more effective in keeping the room clean.
Whether your office is simply for basic examination to highly sensitive tests, it’s important to show your patients a clean office. Like how one would clean their house before receiving a guest, cleanliness provides assurance and trust in your field. In order to achieve that kind of quality, it’s important to have communication with your cleaning staff in order to help them remember what they missed. A detailed checklist means it’s easier to remember things to look back to to make sure they know what to do.
An effective checklist to give your staff a heads up:
- Tools and cleaning chemicals. There are very specific cleaning agents per item and area of the medical office, and sometimes, it’s possible to mix them up. Call it comedic, but it actually happens! It ends up destroying the item or the quality of it due to this avoidable mistake. A specific list that shows what product to use and how to clean it is the best way to avoid those kinds of mistakes. It should be heavily implemented on your staff and make sure that they check the checklist first before starting cleaning. Or it can always be a guide whenever they clean.
- Items that need to be thoroughly cleaned. Telephones, keyboards, and handles, these are the commonly touched areas by personnels and patients perhaps. Along with most furniture, there should be a guideline wherein how often they should clean that specific item and what they should use to clean it. Adding information about the properties of the item might be a good idea – bleach can actually brittle and fade the faux leather, so it’s important that your staff knows that before they start cleaning.
- How often should you clean per item. Cleaning daily is a good thing, but tediously going over all the items in the list can definitely be a tough experience for your staff. There are some items that are not needed to be cleaned daily, but items like the trash bin and the hot touch areas (or commonly used items) should be cleaned everyday. But at least once every three months, you should call the professional cleaners to deep clean the entire building, from ceiling to floor.
- Establish a good relationship. Aside from knowing who to call on specific problems, it’s vital you have a good relationship with your staff. Awarding them for a job well done will make them happy and make them do their job better. It’s also better to talk to your staff formally – talking to them face to face with a respectable tone. No one should belittle someone because they have the lowest pay grade in the building, always treat them with respect if you want them to clean your building properly. A happy employee means a productive office!