Hotel is an overall experience, and it can be a daunting task to keep it spotless and presentable with a lot of traffic coming in and out. With all these people coming in, it’s hard to keep track of the hot touch surfaces – commonly touched items – and have them cleaned. The busiest part of the hotel is possibly the lobby. The lobby is the most visited and the most used part of the hotel, so it only makes sense that it gets the dirtiest.

Why is cleaning the lobby important?

They always say that you shouldn’t judge the book by its cover, and sadly, it happens. One look and if they see that the lobby is filthy, people won’t expect much of your services. The lobby is the face of the hotel – the room that welcomes them before they check in.

It’s also the room they first take pictures of to brag to their friends. Functioning as the face of the hotel, it should be properly cleaned and feel accommodating as well. Making sure that the seats are washed and vacuumed is an important procedure that shouldn’t be skipped.

How to properly maintain the lobby:

• Prepare the lobby for cleaning.  Since the lobby is rarely empty, it’s important to furnish your janitorial cart with important things like a good mop, a window spray, chemical solution for the floor, trashbags, and a lot more. Dedicate a time wherein you can schedule the cleaning staff to do some simple cleaning to avoid looking like a storm hit the place. Keep your cart filled with necessary cleaning gadgets.
• Daily cleaning. It’s hard to properly clean the lobby when it seems to be always filled with people. So what your cleaning staff can do is they can start covering areas that are temporarily empty. Throw the full trash bins, clean up the spills, and wipe off the hand smudges on the glass. Vacuum or dust mop the floors to make sure that it never accumulates too much dust to cause people to sneeze. When the stain is fresh, take care of it immediately to revive the fabric and avoid the nasty patch of splashed liquid.
• Weekly cleaning. Every week, make sure that the lobby is properly dry mopped, swept, and wet mopped, on any kind of flooring – except the carpeted ones. For carpets, take the time to vacuum the entire coverage, including under the furniture. Clear up the glass smudges, the dried water marks on the powder room mirrors, and as well as fingerprints on windows. Take the time to buff the floors to make it shiny and refreshing to look at.
• Monthly cleaning. Make sure you clean up the walls and the ceilings to avoid the accumulation of dust, dust bunnies, and webs. This will be a perfect opportunity to have the curtains washed and replaced, and have the paintings and frames wiped and cleaned properly. Roll the carpet up and clean the dust under it, along with the other welcome mats and such. Spray a window cleaning solution and have all the stains removed on all glass windows and items.
• Annual cleaning. Make sure you hire professional cleaning companies to deep clean the entire hotel. There are specific items and set of skills they can do that your janitorial staff may have no idea how to handle. You need to dedicate a specific day or a few days to deep clean the entire hotel to avoid rotting, cracks, and permanent stains. It will make your hotel popular as well!