A lot of hotels have closed down over the years because of cleanliness and poor service, but it can easily be remedied if there are detailed and reliable steps in avoiding it. Before everything else, safety and cleanliness comes first. It’s important that you invest most of your budget in making sure that your building is sturdy and clean. Hotel works like a businessman to a client – first impression matters, so services and look should be taken seriously.
But why does it have to be super clean? As you might notice, most fancy and fabulous hotels make sure every nook and cranny is clean, well lit, and usually scented in order to market their business more effectively. You can simply focus more on other aspects after mastering the art of effective cleaning operations. Here are a few tips you can rely on whenever you need a new leaf to turn for your hotel business:
- Proper training. You might think that people have a specific instinct in cleaning, but honestly, it requires proper knowledge and skills to clean professionally. They should have a standard of hygienic sanitation as well as knowledge in handling special requests from esteemed guests with different needs. Ideally, hiring a person with a good attitude in terms of work and patience makes it easier to train them. Not only does the clean room bring in positive reviews, but also a good revenue as well.
- Everything is in tip top shape. Items like the floor polisher, vacuum cleaner, and laundry equipment needs to be in good shape and well maintained. Understanding the lifespan of the equipment is also ideal – replacing the item before it actually breaks down to avoid lapses. Besides, newer models these days are quicker and more effective – meaning your staff will have more time to do other things rather than getting frustrated over a broken machine.
- Technology. Face it, hotels with improved and more high end equipment tend to have better reviews than the traditional ones. Put aside your mean prejudice about technology and give it a clear thought – it makes things easier and faster for both the guest and the staff. Contacting the cleaning staff and listing down the things they need is more effective than continually calling someone. There are actually housekeeping technology solutions on the market now, and they are definitely making changes!
- Hiring the best cleaning company. Think about it – getting the best people to do the job is probably the most ideal move ever. They know more about cleanliness and the best techniques to properly clean the room in a cost effective and safe manner. They are also equipped with the best technology and machines to do the job easily. Ideally, they should only be called at least once or twice a month to make sure that the hotel is clean and pristine inside and out. There is still a need for proper cleaning staff in the hotel.